Questions, answered
About setup, AI, channels and data. Pricing questions are on the pricing page.
What do I need to install?
One script tag. It works on any site, including WordPress, Shopify, Webflow and Google Tag Manager setups.
Install rules then decide which tool appears on which page, so you don't touch code again.
Can you set it up for me?
Autopilot does it in about a minute. Enter your website address: Jayform reads your pages and proposes the AI agent's persona, FAQ answers grounded in your own text, a lead-capture chatbot, a form or calculator, a booking page and your brand colour.
You review every item, edit or skip it, and nothing goes live until you accept it.
Which AI models does Jayform use?
AI runs through Cloudflare AI Gateway. Each workspace picks a model: a cost-efficient open model on Workers AI, Claude, OpenAI GPT or Google Gemini, with a fallback if the first one fails.
Answers come from your own content: your website, FAQs, Spaces and product data.
Will the AI make things up?
It answers from your knowledge base and from tool results like stock and order status. When there's no answer, it says so and offers a person.
Analytics shows the questions it couldn't answer, so you can add the missing knowledge.
Which channels are supported?
Website chat, WhatsApp, Instagram, Messenger, email (a connected Gmail or Outlook mailbox, or forwarding), phone and SMS through Twilio. All of them land in the same inbox.
Which languages does the widget speak?
The widget's built-in texts come in 18 languages, including right-to-left Hebrew. The AI agent replies in the visitor's language.
Can I use only live chat, or only forms?
Yes. Every tool works on its own; turn on the ones you need and add the rest later.
How do integrations work?
Native integrations cover HubSpot, Salesforce, Pipedrive, Dynamics 365, Zendesk, Intercom, Mailchimp, Slack, Google Chat and e-commerce platforms. Everything else connects through signed webhooks or Zapier.
Is there a mobile app?
The dashboard installs as an app on desktop and phone, with Web Push notifications. There are no native App Store or Play Store apps.
How do you handle GDPR and cookies?
Jayform includes a cookie banner with a consent log, per-channel marketing consent, a cookieless mode for analytics, and one-click export or erasure of a contact.
Put an AI agent on your site this afternoon.
One script tag. 14 days free, no credit card.